6 hours a week back
“I text it the way I’d text my sister. It actually books the table.”
Hannah Okafor
Runs a two-person design studio
Leeds

BEFORE
Inbox at 400 unread, calls booked by email ping-pong.
AFTER
A Monday brief at 8am and two replies to approve.
Hannah used to spend Monday mornings on invoices and client calls. Now Herald drafts the invoice chasers, books the calls and sends her a list of the three emails that need her.
Before
Inbox at 400 unread, calls booked by email ping-pong.
After
A Monday brief at 8am and two replies to approve.
In their words
“I text it the way I’d text my sister. It actually books the table.”
